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Cancellation Policy

Gepackingstore.ae believes in helping its customers as far as possible, and therefore, has a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 24 hours of placing an order.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • Cancellation Policy is not applicable to products sold under special offers during the festive season or public holidays.
  • Gepackingstore.ae does not accept cancellation requests for broken product, Seal Open packing However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 3 or 4 business days for the refund transfer to be completed